Professional Support & Maintenance by Clamour Technologies
Clamour Technologies provides an entire answer to its customers with full-cycle services from analysis, style & development to support & maintenance. we tend to assume complete responsibility for the developed computer code answer and supply reliable computer code infrastructure for the business of every of our customers.
Clamour Technologies understands that computer code becomes a vital a part of a client's business. it's very important that the package be with efficiency maintained and issues quickly resolved. The applications should stay useful and prepared to handle new opportunities and business desires.
Support
Software support includes assurance, development resource availableness, and user support :
The assurance addresses clients' issues regarding the delivered quality and reduces the training curve for users. The assurance covers.
User support to AN extent laid out in the computer code development agreement
Free elimination of defects
The assurance addresses clients' issues regarding the delivered quality and reduces the training curve for users. The assurance covers.
User support to AN extent laid out in the computer code development agreement
Development resource availableness is making {certain|guaranteeing} effective information sharing and having technical workers with certain skills to implement modifications to the software quickly and with efficiency. Modifications may be enforced on a fixed-price or time & material basis.
User support may be extended among the assurance, guaranteeing that user queries area unit saw throughout a secure amount of your time. As a result, staff will perform their jobs with efficiency.
Developer resource and user support may be created out there 24/7, identical day, or succeeding day. the chosen possibility depends on however important the interval is for your business.
Maintenance
Minimizing software system down-time is that the main purpose of software system maintenance procedures. Clamour Technologies software system solutions maintain average accessibility of 99.8%. This interprets to no over 17.5 hours period of time each year for maintenance procedures and different problems.
Software Maintenance Procedure
Critical maintenance procedures and maintenance terms area unit outlined in keeping with system design and system availableness requirements :
Environment configuration
Software resolution readying
Software system watching
Daily: package standing
Backup configuration
Resolution of problems
Maintenance Cost Reduction
Regular maintenance procedures expenses area unit small through :
User support to AN extent laid out in the computer code development agreement
Knowledge of existing software system solutions
Recommendations for software system improvement, as well as calculations of upgrade prices and outcome
Selection of the foremost effective software system observation tools for this software system resolution
Optimization of maintenance ways for the particular software system resolution
Clamour Technologies elevated level of service guarantees fewer abnormal things or issues - that reduces the value of eliminating future obstacles.
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